Equipment Infra

Explore our expert

After Sales Support

“Success of CMAC is mainly attributed to its robust machines and  efficient  Service back up.With Best –in –class service,  FIRST TIME RIGHT  is the motto  of our service team” –  Jyotsna Cheruvu,

Service Network

  • ON-Line Support team :  With a dedicated ONLINE support team available, we ensure customer support on  Frequently occurred problems
  • On site Support 24X7 : We have an efficient and well trained service Manpower spread across the country ensure  fastest  uptime of machine
  • 3 Mandatory Free services : with  every Machine  sold, we offer 3 free services to  ensure smooth transition.

Skilled Manpower

  • Our team is well trained in house and have capability to execute jobs with speed and safety.
  • special team of qualified engineers are allocated for diagnostic services for any  repeated  problems to ensure the problem  is addressed at the root cause
  • Each Region is headed by a customer support manager to ensure quick and professional  service and monitoring  the work of service engineer
  • with standard calibrated  tools and  Genuine parts, , our dedicated service team are always on –the-  go to ensure higher up-time of machine.

Dismantling/Re-erection

  • Dismantling/Re-erection  packages for  shifting the machines to  new location.Once work is done at one location,  just one call away our team will take complete responsibility of dismantling the machine  safely ,  prepare material check list, advise on suitable new location and ensure Re-erectionAs a package we offer huge discount

Annual Maintenance Contract ( AMC)

We extend our service support with  Annual Maintenance Contract which helps in proactive and pre-emptive maintenance  to  ensure breakdown free and extended life of machinery.We follow procedures and  documentation to ensure scheduled maintenance visits through ERP

Operator and Safety training

As a part of our  Installation and  Commissioning  work, we offer free training to designated operator on  safe working and basic maintenance of the machinery. From time to  time we also  offer safety training on site to  operators and  P&M team

Spare Part management

Ensuring  timely  delivery of spares by the way of  maintaining  complete set of inventory at our factory.We also  ensure emergency spares are maintained at all  our regional  centres

Refurbishing Facility

Are you  unable to  decide what to do  with your old  machinery.We offer a package deal.We could pick up your old machine and  refurbish like new machine at our facility.  We would test it on our testing facility and  re install at your site.  This would enhance the life of  the machine for many more years.